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How We Handle Your Privacy

We collect only what we need to run your account, process your bKash, Nagad or Rocket deposits, and keep your wallet secure. This policy tells you what data we hold, why we hold it, and how you can request changes or deletion.

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a8800 com How We Handle Your Privacy
DATA PROTECTION

How We Secure Your Information

We use encryption, secure servers and access controls to protect the personal data you share when depositing via bKash, Nagad or Rocket. Our fraud-detection systems monitor account activity for unauthorised access, and we store transaction records only as long as regulatory and operational requirements demand.

Encrypted Wallet Transfers

Payment data transmitted between your bKash, Nagad or Rocket app and our cashier travels over encrypted channels. We do not store your wallet PIN or full account credentials; only transaction references and timestamps appear in our logs.

Cookie Management

Essential cookies keep you logged in and complete payment flows. Optional cookies measure site performance and personalise content. You can review and disable non-essential cookies through the banner that appears on your first visit or in your browser settings.

Account Security Checks

We verify new withdrawals by sending an OTP to your registered phone number. Unusual login locations or device changes trigger additional identity checks to prevent unauthorised access, and you receive a notification each time we detect a new session.

Data Retention & Deletion

Transaction records and account details remain in our systems for the period required by local regulations and operational needs. You can request deletion of your personal data by contacting support; we process verified requests within the timeframe allowed by law.

PRIVACY CONTACT

Reach Our Privacy Team

If you have questions about how we handle your data, want to request a copy of your information, or need to update your privacy preferences, our support channels are open. Choose the method that works best for you.

Live Chat Open the chat window on any page and ask for the privacy team. We respond immediately during active hours and can walk you through data access, deletion requests or cookie settings in real time.
Email Support Send your privacy question or data request to our support email. Include your registered phone number or account ID so we can verify your identity and process requests securely within a few business days.
Account Settings Log in and navigate to your account privacy section to view data categories we hold, download a copy of your transaction history, or disable optional tracking features without contacting support.

Common Privacy Questions

We collect your name, phone number, date of birth and wallet details for bKash, Nagad or Rocket deposits. This information verifies your identity, processes payments and keeps your account secure under applicable regulations in eligible regions.

Yes. Log in to your account settings and navigate to the privacy section to view data categories we store. For a complete copy of your transaction history and personal records, contact support with your registered phone number or account ID.

We retain payment logs, deposit and withdrawal history, and account verification documents for the period required by local law and operational needs. Retention periods vary by data type and jurisdiction; contact our privacy team for specific timeframes applicable to your account.

We share limited data with payment processors like bKash, Nagad and Rocket to complete transactions, and with fraud-prevention services to verify accounts. We do not sell your personal information to marketing companies or unrelated third parties; partners operate under their own privacy terms.

You can manage cookie preferences through the banner that appears on your first visit or in your browser settings. Essential cookies remain active to keep you logged in and process payments; optional cookies for analytics and personalisation can be disabled without affecting core account functions.

Contact our support team via live chat or email with your registered phone number or account ID. We verify your identity and process deletion requests within the timeframe allowed by local regulations, subject to any retention obligations that apply in eligible regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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